Job Opportunities

Office Manager

Office Manager

  • Headquarters: Highlands Nature Sanctuary
  • Pay Type: Hourly, up to $20/hour based on experience
  • Sick Time, Vacation, Holidays & Mileage Reimbursement: per Employee Policy Manual
  • Daily Working Hours: Wednesday to Sunday, 40 hours weekly
  • Designated Office: Highlands Nature Sanctuary
  • Supervisor: Director of Land Acquisition and Visitor Services
  • Housing: Subsidized rental housing available in Highlands Nature Sanctuary
  • How to Apply: Send Cover Letter and Resume to Andrea Jaeger

Job Summary

The Highlands Nature Sanctuary, Inc. (dba Arc of Appalachia Preserve System, “the Arc”) is a non-profit organization that preserves land in Ohio and provides opportunities for the public to engage with the natural world. We seek a dynamic leader with proven organizational skills to serve as our Office Manager. In this position, you will have the important role of being the first point of contact for new and returning visitors to our lodges, public preserves, and hiking trails. We are seeking someone that is friendly, professional, and knowledgeable, and who will interact with visitors in a positive and respectful way that ensures they have the best experience possible. You will also help manage the Arc’s office and assist with day-to-day activities that keep our fast-growing and ever-evolving organization performing efficiently at its best. This position would be well-suited for someone who has an appreciation for nature, enjoys multi-tasking, has a diverse skillset, and strives to leave any situation better than how they found it.

Work Environment

Your office will be in the Appalachian Forest Museum, which is in the 3000+ acre Highlands Nature Sanctuary. You will share responsibilities with other staff members in opening and staffing the museum each day, but typically you will be working independently. The Highlands Nature Sanctuary is the Arc of Appalachia’s oldest and largest nature preserve. At its center is the beautiful Rocky Fork Gorge. This area is renowned for its wildflower displays, interesting rock formations, and network of caves that serve as a sanctuary for bats. Subsidized rental housing options within the sanctuary are available for the Office Manager and members of their immediate family.

Duties and Responsibilities:

Visitor Services and Public Information

  • Coordinating with other staff members to ensure that the Appalachian Forest Museum is opened and staffed every day, April 1 through October 31, and securely closed at the end of the day
  • Orienting guests to the Highlands Nature Sanctuary’s trails and the Appalachian Forest Museum
  • Providing information and answering questions about the Arc of Appalachia Preserve System as an organization in its entirety
  • Answering phone and emails, during and after office hours as appropriate
  • Answering questions about lodging, and taking overnight facility registrations
  • Communicating lodging guest questions, concerns, comments, and suggestions to housekeeping staff and Facility Manager
  • Explaining and enforcing rules and regulations to ensure visitor safety
  • Distributing membership packets and collecting donations
  • Ensuring an overall quality experience for visitors at all of the Arc’s public preserves by reporting concerns or suggestions to other staff members who oversee their management
  • Issuing visitation permits to non-public preserves
  • Answering questions and providing in-depth knowledge about all of the Arc’s public preserves and hiking trails
  • Keeping daily attendance and input data at the end of the day
  • Keeping work area and Appalachian Forest Museum clean and organized

Office Administration

  • Assisting in preparing weekly deposit for Arc of Appalachia/Highlands Nature Sanctuary
  • Preparing and sending Thank You letters to Donors
  • Assisting with event registration
  • Keeping membership packets and letters up to date and stocked
  • Assisting Visitor Services Coordinator and Director of Land Acquisition & Visitor Services with other duties as assigned, such as map-making, designing trail signs, etc.

Education Courses, Workshops, and Special Events

  • Implementing a calendar of events in coordination with the Arc Director and Director of Land Acquisition & Visitor Services
  • Organizing, as assigned, the registration, promotion, food services, lodging, program content, speaker and volunteer recruitment and training, thank you letters, payments, and all other details involved in sponsoring and organizing programs
  • Performing public speaking events to various groups to promote the Arc and its mission

Website and Social Media Administration

  • Assisting with webpage design and content management
  • Maintaining and monitoring Arc social media outlets, including Facebook and Twitter
  • Working with other staff members to provide appropriate and engaging content on social media and on the website


  • An appreciation for the natural world
  • Detail-oriented and proficient in complicated office work
  • Proficiency with computers
  • Experience with Microsoft Office applications, especially Excel
  • Experience with Adobe Suite design software
  • Familiarity with social media programs
  • Strong communication skills, both written and verbal
  • Friendly, flexible, and comfortable working independently as well as on a team
  • Able to solve problems calmly and efficiently
  • Must work weekends
  • Valid driver’s license and reliable transportation

To Apply: Send Resume & Cover Letter to Andrea Jaeger. Resumes will be accepted until March 1st, 2021.

Volunteer Opportunities

  Invasive Removal

We are in IMMENSE need of volunteers who enjoy healing the land and working outdoors to remove invasive plants from our vulnerable ecosystems.